Contact Us

Have a question about Uptown Aces Casino, need help logging in, or want to check on a payment or verification request? Our support team is available to assist both players and visitors with everyday account questions and general site use.

If you’re looking for casino details beyond support, you can also visit the main site page here: Uptown Aces Casino.

How to reach us

Depending on what’s available at the time, you may be able to contact us through email, phone, live chat, or a website contact form. If your issue is time-sensitive or you need to share details in writing, choose the channel that fits best.

Email support for written requests

Email is a solid option for general questions, account-related concerns, follow-ups on documents, and anything you’d like to keep in writing.

You can reach the team at: support@uptownaces.eu

Phone support when you prefer to talk

If you’d rather speak to someone directly, phone support may be the easiest route for urgent account access issues or quick clarification on a situation.

Regular number: 1-657-208-5477 Toll free: 1-888-492-9309

Live chat for quick questions

Live chat can be a convenient way to get real-time help with basic questions, navigation, and common troubleshooting - when it’s available on the site. If your request requires detailed review, you may be asked to continue via email.

Contact form for messages sent through the site

If you prefer not to use email, an online contact form may be available on the website. This can be useful for sending a structured message directly to the support team, especially if you’re reporting an issue or requesting a follow-up.

What to include so we can assist faster

To help the team understand your request, be ready to share a few details such as your name, username, the email linked to your account, and a short description of the issue. If it’s related to a transaction, including the date, amount, and payment method can also help.

If you need assistance at any point, reach out using the contact option that’s most comfortable for you - we’re glad to help.