FAQ

Creating your account at Uptown Aces Casino is quick and straightforward. Simply click the 'Sign Up' button located at the top of our homepage and fill in your personal details accurately. Once your information is submitted, you'll receive a confirmation email. Click on the link provided in that email to verify your account, and you're ready to play! We prioritize your security, so please ensure your details are accurate and updated regularly. If you experience any difficulties during registration or verification, our dedicated support team is available 24/7 via email at support@uptownaces.eu or by phone at 1-888-492-9309 (toll-free). Our team is always eager to assist you, ensuring your entry into Uptown Aces Casino is as smooth and hassle-free as possible.

Uptown Aces Casino welcomes new players with an extraordinary bonus package worth up to $8,888 plus 350 free spins! Your first deposit alone earns you a generous 250% match bonus up to $2,500 when you enter the code UPTOWN1ACES. But that's just the start—this lavish welcome package spans your first six deposits, ensuring continuous rewards. Additionally, we offer special bonuses such as a low playthrough bonus up to $100 with code 100ACES, and an exciting 400% match bonus when depositing with Lightning Bitcoin using the code NEWLIGHTNING. Each offer is tailored to maximize your playing budget, providing you with more chances to win. Check our Promotions page regularly to stay informed about the latest bonuses and special events that Uptown Aces Casino offers.

Absolutely! Uptown Aces Casino frequently offers no deposit bonus codes, allowing you to play and potentially win without making an initial deposit. These exclusive codes are available periodically and typically provide either free spins or bonus cash to try out specific games and slots. To access the latest no deposit bonuses, regularly check our Promotions page or subscribe to our email newsletter for exclusive updates directly in your inbox. Remember, no deposit bonuses usually come with wagering requirements and maximum cashout limits, so always review each offer's terms and conditions carefully. If you have questions regarding current no deposit offers, our friendly customer support is ready to assist you at any time via email or phone.

Depositing and withdrawing at Uptown Aces Casino is safe, simple, and hassle-free. We offer an extensive variety of secure payment methods including Visa, MasterCard, American Express, Skrill, Neteller, Bitcoin, Litecoin, Bitcoin Cash, EcoCard, and many more. Deposits are typically instantaneous, allowing you immediate access to your funds to start playing. Withdrawal times vary depending on your chosen payment method, with cryptocurrencies generally providing the fastest processing times. Rest assured, all transactions are safeguarded by advanced encryption technologies, ensuring your financial data remains confidential. If you encounter any issues or need assistance selecting the best payment method for you, our customer support team is available around the clock to guide you through the process.

Yes, Uptown Aces Casino operates under a robust licensing framework, adhering strictly to industry regulations and standards. We utilize advanced SSL encryption technology to protect your personal and financial information, ensuring a secure gaming environment. Our games are independently audited and certified for fairness, employing Random Number Generators (RNGs) to guarantee unbiased outcomes. We prioritize transparency and integrity, providing players with a safe and trustworthy platform to enjoy their favorite games with peace of mind. If you require further details on our licensing or security measures, feel free to contact our expert support team at any time. We're dedicated to maintaining your security and building trust with all our valued players.

Uptown Aces Casino proudly partners with Real Time Gaming (RTG), a leading software developer renowned for delivering immersive, engaging, and visually impressive casino games. RTG is known for its extensive portfolio of captivating slots, table games, video poker, specialty games, and progressive jackpots that regularly offer life-changing wins. Popular titles include Cleopatra's Gold, Cash Bandits series, and Aztec's Millions, among numerous others. Each game features stunning graphics, smooth gameplay, and exciting bonus features, ensuring endless entertainment at your fingertips. Our intuitive platform makes it easy to navigate the wide range of gaming options, allowing you to quickly find your favorite games or discover thrilling new adventures. Visit our Games section to browse our extensive library and start playing today!

Our dedicated Uptown Aces Casino customer support team is available 24 hours a day, 7 days a week, ensuring you get prompt assistance whenever you need it. You can reach us directly via email at support@uptownaces.eu or call our regular phone number at 1-657-208-5477. Prefer toll-free access? Dial 1-888-492-9309 for immediate assistance. Our friendly and knowledgeable support agents are trained to provide clear, concise answers and solutions to all your queries, from account questions and promotions to technical support and payment options. At Uptown Aces Casino, your satisfaction is our top priority, and we're always here to help you enjoy the best possible gaming experience.