Support

At Uptown Aces Casino, your gaming experience is our top priority, and we understand that questions or concerns might arise at any moment. That's why our dedicated and knowledgeable support team is available around the clock to assist you—24 hours a day, 7 days a week.

Convenient Ways to Reach Us

We offer multiple convenient support options, ensuring you're never left without assistance:

Live Chat: Our fastest and most popular support method, live chat connects you directly to our friendly customer care representatives in real-time. Response times are typically immediate, getting you back on track quickly.
Phone Support: Prefer speaking directly to someone? Feel free to call us anytime. You can reach our support team via our regular number at 1-657-208-5477 or toll-free at 1-888-492-9309 . Our phone lines are always open, ensuring you receive prompt attention.
Email: If your query isn't urgent or you'd prefer written communication, simply send your questions or feedback to us at support@uptownaces.eu . Expect a personalized reply within just a few hours.

Quick Answers at Your Fingertips

For your convenience, we've compiled a comprehensive FAQs page packed with clear answers to common questions about your account, payments, bonuses, and gameplay. Whether you're curious about our popular Welcome Bonuses or need clarity on transactions like deposits using Bitcoin, Neosurf, or Visa, you'll quickly find helpful information here.

Committed to Your Satisfaction

Our support specialists are experienced, approachable, and fully committed to resolving any issue that may arise promptly. Whether you're experiencing difficulties with your gameplay, have questions about your account, payments, or promotions, rest assured our team is here to provide clear guidance and solutions. With Uptown Aces Casino, you're never alone—our supportive experts are always just a click or call away, ready and eager to help you get back to enjoying your favorite casino games.