Cookie Policy

This Cookie Policy explains how Uptown Aces Casino uses cookies and similar technologies on our website (the “Site”). It also explains your choices, including how to manage or delete cookies.

Cookies help the Site run smoothly, load faster, stay secure, and remember key preferences so you can get back to the action without re-entering settings every visit.

What Cookies Are (And Why They Matter)

A cookie is a small text file stored on your device (computer, phone, tablet) when you visit a website. Cookies allow the Site to recognize your browser over time - whether that’s to keep you logged in, protect your account, or remember your language and display preferences.

Similar technologies may include pixels, SDKs, and local storage. For simplicity, we refer to these as “cookies” in this policy.

How We Use Cookies to Power a Better Experience

We use cookies to support:

Site functionality - keeping key pages working correctly and consistently Security - helping detect suspicious behavior, prevent fraud, and protect accounts Performance - improving load times and stability, especially during peak traffic Analytics - understanding which pages are used most so we can improve navigation and content Personalization - remembering your settings and showing more relevant content

Some cookies are set by us (first-party cookies). Others are set by service providers we work with (third-party cookies).

Types of Cookies We Use

Essential Cookies (Always On for Core Operations)

These cookies are necessary for the Site to function. Without them, features like account access, secure areas, and basic navigation may not work properly. Essential cookies also help with security measures, such as detecting unusual login attempts and maintaining session integrity.

Because they’re required for the Site to operate, these cookies can’t typically be turned off through our cookie banner - but you can block them in your browser (see “Managing Cookies” below). Blocking them may cause parts of the Site to break.

Functional Cookies (Your Settings, Saved)

Functional cookies remember choices you make to give you a smoother, more consistent experience. For example, they may store:

• Language or region preferences
• Display settings
• Previously selected options that reduce repetitive clicks

If you disable these cookies, some personalization features may reset each time you visit.

Performance and Analytics Cookies (Make the Site Faster and Smarter)

These cookies help us understand how visitors use the Site - such as which pages are visited most, how long pages take to load, and whether errors occur. The goal is to improve speed, reliability, and overall usability.

Where feasible, analytics data is aggregated and used to improve the Site rather than to identify you personally.

Marketing Cookies (More Relevant Offers)

Marketing cookies may be used to measure the effectiveness of promotions and tailor content to your interests. They can also limit how often you see certain messages and help us understand which offers perform best.

Depending on your location and settings, marketing cookies may be used only after you provide consent.

Third-Party Cookies and Services

Some pages or features may use third-party services that set their own cookies. These providers may process information about your device and browsing activity to deliver their services.

Common examples include:

• Analytics providers (to measure Site usage and performance)
• Security and fraud-prevention tools (to protect accounts and transactions)
• Payment and checkout support tools (to help process deposits and withdrawals securely)

Third-party cookies are controlled by the third party’s policies, not ours. If you want to reduce third-party tracking, you can adjust your browser settings and, where available, opt out through our cookie preference tools.

Consent: Your Choices and How We Respect Them

When required by applicable law, we will request your consent before placing non-essential cookies (such as analytics or marketing cookies) on your device. You can also change your choices later using our cookie preference settings, where available on the Site.

If you decline non-essential cookies, you’ll still be able to use the Site, but some features, personalization, and measurement may be limited.

Manage, Disable, or Delete Cookies in Your Browser

You can control cookies through your browser settings. Most browsers allow you to:

• See what cookies are stored
• Delete all or specific cookies
• Block cookies from all sites or selected sites
• Block third-party cookies
• Clear cookies automatically when you close the browser

Be aware: if you delete or block cookies, parts of the Site may not work as intended. For example, you may be logged out more often, certain preferences may not save, and some pages may not display correctly.

Browser help pages usually explain cookie management in detail. Look for settings under “Privacy,” “Security,” or “Site settings,” depending on your browser.

What Happens If You Turn Cookies Off?

Disabling cookies can change how the Site performs. You may notice:

• Account sessions ending sooner
• Preference settings resetting
• Slower troubleshooting of Site issues due to limited diagnostics
• Reduced relevance of offers and on-site messaging

Essential security and functionality may also be impacted if critical cookies are blocked.

Do Not Track Signals

Some browsers send “Do Not Track” (DNT) signals. Because there isn’t a universally accepted standard for interpreting DNT signals, we may not respond to them consistently. If laws in your region require a specific response, we will comply where applicable.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we do, we’ll revise the effective date at the top of this page. Significant changes may also be communicated through the Site.

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy or how we use cookies, contact our support team:

Email: support@uptownaces.eu Phone (Regular): 1-657-208-5477 Phone (Toll Free): 1-888-492-9309

You can also review our broader site information at Uptown Aces Casino for related policies and support resources.